Dhawarsi, Amroha, 244242
Customer Care

Refund Policy

Transparent and hassle-free refunds. Your satisfaction is our priority.

Processing Time

5–7 Days

after item received

Refund Amount

100%

of item value

Success Rate

98%

refunds processed

Refund Methods

How You'll Get Your Money Back

Credit / Debit Card

5–7 business days

Refund credited back to the original card used for payment.

UPI / GPay / PhonePe

2–3 business days

Refund sent directly to the UPI ID used during checkout.

Cash on Delivery (COD)

5–7 business days

Refund via bank transfer. Share your account details with us.

Store Credit

Within 24 hours

Instant store credit that can be used on your next purchase.

Timeline

Refund Timeline

Day 0

Return request raised via WhatsApp or email

Day 1–2

Return request reviewed and approved by our team

Day 3–5

Item picked up or received at our warehouse

Day 5–6

Item inspected for quality and condition

Day 6–7

Refund initiated to original payment method

Day 7–14

Refund reflects in your account (bank processing time)

Conditions

Refund Conditions

Refund is applicable only after the returned item is received and inspected.

Item must be in original condition — unused, unwashed, with all tags.

Shipping charges are non-refundable unless the error is on our side.

Partial refunds may be issued for items with minor damage not caused by us.

Refunds for COD orders are processed via bank transfer only.

If the refund is delayed beyond 14 days, contact us immediately.

Refund Not Received?

If your refund hasn't arrived within the expected timeframe, please contact us immediately. We'll resolve it within 24 hours.