Return Policy
We want you to love every purchase. If something's not right, we're here to help.
Return Window
7 Days
from delivery date
Exchange
Free
size & fit issues
Refund Time
5–7 Days
after item received
What Can Be Returned?
Eligible for Return
- Item received is damaged or defective
- Wrong item delivered (different from what was ordered)
- Item is significantly different from the product description
- Item is missing parts or accessories
- Size or fit issue (exchange available)
Not Eligible for Return
- Items returned after 7 days of delivery
- Used, washed, or altered items
- Items without original tags and packaging
- Innerwear, lingerie, and swimwear (hygiene reasons)
- Customized or made-to-order items
- Items purchased during clearance/final sale
How to Return
Contact Us
Message us on WhatsApp or email within 7 days of delivery with your order details and reason for return.
Pack the Item
Pack the item securely in its original packaging with all tags intact. Include your order ID inside.
Ship It Back
Drop off the package at your nearest courier. We'll share the return address after approval.
Get Refund
Once we receive and inspect the item, your refund will be processed within 5–7 business days.
Important Notes
Return requests must be raised within 7 days of delivery.
Items must be unused, unwashed, and in original condition with all tags.
Original packaging must be intact for the return to be accepted.
Shipping charges for returns are borne by the customer unless the item is defective or wrong.
Refunds are processed to the original payment method or as store credit.
COD orders will receive refund via bank transfer — please share your bank details.
We reserve the right to reject returns that don't meet our policy conditions.
Need Help with a Return?
Contact us within 7 days of delivery. We'll guide you through the entire process.